About a year of implementing its quality management system, the Mindanao State University-Iligan Institute of Technology (MSU-IIT) has been recommended for the ISO 9001:2015 certification.
After a grueling two-day virtual audit by an external certifying body on March 29-30, 2021, MSU-IIT was assessed to satisfactorily conform to the ISO 9001:2015 requirements.
MSU-IIT has aspired to make quality assurance the cornerstone of its processes and has committed to pursue ISO 9001:2015 certification to be one of the quality frameworks by which it can achieve this.
The application for ISO 9001:2015 certification is in compliance with Executive Order No. 605 dated February 23, 2007 – Institutionalizing the Structure, Mechanisms, and Standards to Implement the Government Quality Management Program, and reinforcing Administrative Order No. 161, series of 2006” (MSU-IIT, 2020, p. 2) – Institutionalizing Quality Management System in Government.
The establishment of the Quality Management System and the preparation for the third-party audit amidst the COVID-19 pandemic was well-supported by the top management under the leadership of the Chancellor, Dr. Sukarno D. Tanggol. His leadership was complemented by the teamwork and hard work of the various academic and administrative units of the University.
“The university has been striving for excellence in public service, and getting the certification is confirmation that MSU-IIT has robust and well-defined procedures in place, established with quality and transparency in mind,” Tanggol said.
“I laud the men and women of MSU-IIT for their outstanding work. Integrating the attitude of quality in everything that we do and continuously challenging ourselves to improve our management system is key to keeping that certification,” he added.
MSU-IIT started its efforts to prepare for ISO 9001:2015 Certification in 2015. These efforts were intensified in 2019 with a series of training, coordination meetings, and documentation of identified processes involving the delivery of quality education to its clientele – the students.
THE INSTITUTE’S quest to achieve quality product and process outcomes gets a double shot in the arm with Prof. Pamela F. Resurreccion and Assoc. Prof. Adrian P. Galido joining the Office of the Vice Chancellor for Planning and Development (OVCPD) family.
Resurreccion assumes the vacated director position of the OVCPD’s Quality Assurance Management Services (QuAMS) Office while Galido is designated to lead the newly-created Office of Monitoring and Evaluation (OME).
Resurreccion is a faculty member of the Department of Marketing of the College of Business Administration and Accountancy. She holds a Ph.D. in Business from Dela Salle University-Manila.
Resurreccion is designated in May as the Acting Director of the QuAMS Office, which is MSU-IIT’s central coordinating office for all quality assurance endeavors.
She takes over from Asst. Prof. Emelyn Mordeno who is now the head of the Human Resource Management Division.
Ressurreccion’s office is mandated to ensure the establishment, implementation, and maintenance of a documented quality management system for the Institute and a quality assurance mechanism that ensures MSU-IIT’s activities are aligned or is in harmony with its vision, mission, goals, and objectives.
Monitoring and evaluating the Institute’s efforts at achieving quality assurance in its processes and operations is Galido’s office, the OME.
The OME is a new creation approved by the MSU Board of Regents in January through Resolution No. 50, Series of 2019.
Galido, a faculty member of the Department of Information Technology of the College of Computer Studies, becomes the first to head the OME.
He returns to the campus in June after earning his MS in Data Science degree from the Asian Institute of Management – Manila.
Galido also has a Master of Technology Management degree from the University of the Philippines – Diliman and a Ph.D. in Management from the University of San Carlos.
Galido is currently working on the preparation of assessment tools for monitoring and evaluation of Institute projects and services.
The designations of Galido and Resurreccion to these two key offices of the OVCPD pump new blood into MSU-IIT’s determined efforts at ensuring quality when designing, delivering, and managing its programs and services.
Photos by: P. F. Resurreccion, A. P. Galido, and JC Pagarigan