About a year of implementing its quality management system, the Mindanao State University-Iligan Institute of Technology (MSU-IIT) has been recommended for the ISO 9001:2015 certification.
After a grueling two-day virtual audit by an external certifying body on March 29-30, 2021, MSU-IIT was assessed to satisfactorily conform to the ISO 9001:2015 requirements.
MSU-IIT has aspired to make quality assurance the cornerstone of its processes and has committed to pursue ISO 9001:2015 certification to be one of the quality frameworks by which it can achieve this.
The application for ISO 9001:2015 certification is in compliance with Executive Order No. 605 dated February 23, 2007 – Institutionalizing the Structure, Mechanisms, and Standards to Implement the Government Quality Management Program, and reinforcing Administrative Order No. 161, series of 2006” (MSU-IIT, 2020, p. 2) – Institutionalizing Quality Management System in Government.
The establishment of the Quality Management System and the preparation for the third-party audit amidst the COVID-19 pandemic was well-supported by the top management under the leadership of the Chancellor, Dr. Sukarno D. Tanggol. His leadership was complemented by the teamwork and hard work of the various academic and administrative units of the University.
“The university has been striving for excellence in public service, and getting the certification is confirmation that MSU-IIT has robust and well-defined procedures in place, established with quality and transparency in mind,” Tanggol said.
“I laud the men and women of MSU-IIT for their outstanding work. Integrating the attitude of quality in everything that we do and continuously challenging ourselves to improve our management system is key to keeping that certification,” he added.
MSU-IIT started its efforts to prepare for ISO 9001:2015 Certification in 2015. These efforts were intensified in 2019 with a series of training, coordination meetings, and documentation of identified processes involving the delivery of quality education to its clientele – the students.
“ISO Certification is just a consequence. The ultimate goal is to give quality services to our customers— the students,” said Prof. Emelyn Richardson Mordeno, Acting Director of the Quality Assurance Management Services Office (QuAMSO) of the Office of the Vice Chancellor for Planning and Development (OVCPD).
Prof. Mordeno, the resource speaker and facilitator of the series of ISO workshops held in the Institute shared her knowledge and expertise in Organizational Development (OD) as a former Internal Auditor and HR Specialist of Aboitiz Transport System, an ISO certified company. She intends to help boost the Institute’s present status to a higher level of systematic, organized, and quality services for its constituents.
The awareness seminar on International Organization for Standardization 9001:2015 Certification was launched on April 11, 2016 at the Institute Gymnasium hosted by the QuAMSO of the Office of the Vice Chancellor for Planning and Development (OVCPD).
OVCPD conducts series of ISO Workshops for the different units of the Institute which started on August 16, 2016 and will continue until September 13, 2016. Staff and faculty are excused from work and classes are suspended accordingly.
Vice Chancellor for OVCPD Dr. Feliciano B. Alagao said that “We should continue to educate and involve everyone in the process as we motivate ourselves to do our mandates with quality outputs. MSU-IIT as a Higher Education Institution (HEI) shall follow the statutory and regulatory requirements mandated to us,” he added.
The activity basically reviews all the important elements of the Institute as an organization as prescribed under the requirements of ISO 9001:2015. It looks into the needs and expectations of both internal and external customers of the organization, assesses organizational threats and opportunities, re-assesses roles and functions, identifies competencies, and reviews the organization’s processes and lines of communication.
See the schedule of ISO workshops for the following offices: