by Pamela F. Resurreccion, PhD, OVCPD
About a year of implementing its quality management system, the Mindanao State University-Iligan Institute of Technology (MSU-IIT) has been recommended for the ISO 9001:2015 certification.
After a grueling two-day virtual audit by an external certifying body on March 29-30, 2021, MSU-IIT was assessed to satisfactorily conform to the ISO 9001:2015 requirements.
MSU-IIT has aspired to make quality assurance the cornerstone of its processes and has committed to pursue ISO 9001:2015 certification to be one of the quality frameworks by which it can achieve this.
The application for ISO 9001:2015 certification is in compliance with Executive Order No. 605 dated February 23, 2007 – Institutionalizing the Structure, Mechanisms, and Standards to Implement the Government Quality Management Program, and reinforcing Administrative Order No. 161, series of 2006” (MSU-IIT, 2020, p. 2) – Institutionalizing Quality Management System in Government.
The establishment of the Quality Management System and the preparation for the third-party audit amidst the COVID-19 pandemic was well-supported by the top management under the leadership of the Chancellor, Dr. Sukarno D. Tanggol. His leadership was complemented by the teamwork and hard work of the various academic and administrative units of the University.
“The university has been striving for excellence in public service, and getting the certification is confirmation that MSU-IIT has robust and well-defined procedures in place, established with quality and transparency in mind,” Tanggol said.
“I laud the men and women of MSU-IIT for their outstanding work. Integrating the attitude of quality in everything that we do and continuously challenging ourselves to improve our management system is key to keeping that certification,” he added.
MSU-IIT started its efforts to prepare for ISO 9001:2015 Certification in 2015. These efforts were intensified in 2019 with a series of training, coordination meetings, and documentation of identified processes involving the delivery of quality education to its clientele – the students.